We hope you love your selections as much as we love making them for you. We offer easy returns on most items.
If you’re not completely happy with your purchase from the shop, please contact us at within 3 days for damages or 30 days of receipt of your purchase to initiate the return process.
If something arrives damaged, please contact us within 3 days of delivery and we’ll initiate a claim with the carrier and arrange for replacements at no additional charge to you.
Returns are subject to a $15 restocking fee per shipping label. Initial shipping and handling charges are not refundable. All return shipping and restocking fees will be deducted from your refund.
Please know that no returns or cancellations are available for the following items:
gift certificates, custom-made and personalized products, custom design, pre-orders, art, and final sale items.
All sample sale items are sold “as is”, are without warranty, and cannot be returned.
Returns are refunded to the original payment method for the merchandise price less return and restocking fees. Please allow 2-3 weeks for processing after items are received at our facility. The timing of your refund may depend on your financial institution and initial payment method.
Original shipping and handling charges are non-refundable.
Unused gifted merchandise may be returned by the recipient for store credit within 60 days.
Customer is responsible for retaining original packaging or supplying their own equivalent packaging for return.
Items received with postage due will be returned to sender.
Taxes charged are refunded in accordance with state and local laws
Subscription orders auto-renew until cancelled. You may cancel at any time and will not be billed for future payments.
You’re locked in to your original subscription price as long as you keep your active subscription —even when prices go up. If you decide to cancel your subscription, you can always join again at the current price.
Contact us at or click the button below to send us a message. We’re happy to assist.
Can this be combined with other coupons? Yes. It works just like cash so you can use it with any other promotions.
If I give this as a gift, will my recipient know I paid less? No, they’ll only see that you gifted them the full amount.
Can I buy this for myself? Yes! This is a great way to get a discount whenever you decide to buy.
Your gift certificate will be emailed within 24 hours and is valid for any purchases on our online store for a full 12 months.
Enter code EBGIFT at checkout for 10% off
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“It is like getting a present every month, but even better because you get to share it with people to make them feel special too!” —Elizabeth Seidle
“This is a little treasure chest full of love that you get each month.” —Joe B.
“It’s a way to ensure a little box of beauty arrives each month. And everything inside the box is yours to share…a perfect gift”. —Amy Fitzharris
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“The items are beautiful and you won’t find them anywhere.”