Customer Care
 
Please do not hesitate to give us a call at 404-577-4540 or send us an email at info@bumblebeepress.com if you have any questions or concerns.
 
 
Our Guarantee
Your satisfaction with our products, customer service, printing, and delivery is of utmost importance to us. If you are not completely satisfied with any part of your shopping experience with Bumblebee Press, please let us know and we will do everything we can to make it right. Returns and exchanges for wholesale boxed products are accepted within 30 days and will incur a 15% restocking fee except for manufacturers defects. Because of the nature of custom letterpress printing, we cannot accept returns or exchanges for custom printed pieces.


Payment Method

We accept Visa, MasterCard, American Express, Google Checkout, Paypal, checks and money orders.  Returned checks will incur a $35.00 charge for handling.

 

Shipping Methods
We can ship your products to you via UPS or FedEx expedited or ground.  Please specify how you'd like for us to send your items.  We will generally ship via UPS Ground unless otherwise specified.  Wholesale boxed orders are shipped within seven business days, custom printed pieces generally ship within 5 weeks.


Privacy and Security

Bumblebee Press is committed to protecting your privacy and security. We do not sell, rent, or otherwise distribute your personal information for any reason, guaranteed.

 


This site is secured by Equifax Secure Global cBusiness CA-1 certificate, thereby offering the highest level of encryption or security possible. You can rest assured that communications between your browser and this site's web servers are private and secure.


 

We ensure that customer information collected on BumblebeePress.com is to be used for informational purposes only to better serve our customer's needs. Bumblebee Press collects and uses customer information to offer our customers certain discounts, special promotions, product information and to better serve our customer's needs.  Billing and Shipping information is collected to better fulfill orders. If there is a problem with an order, we use this information to contact the customer.  Bumblebee Press wants to maintain the best quality merchandise and create a perfect customer experience while shopping our site and purchasing our products. All personal and order information submitted through our website is secured through a Secure Sockets Layer (“SSL”) authentication to guarantee the confidentiality on online transactions made on our site.


 

 

Email List Removal:
We use email addresses to send our customers discounts, special promotions or product information.  If you choose not to receive these email announcements, please send an email to info@bumblebeepress.com with the word “unsubscribe” in the subject line. Please allow 1-2 weeks for your request to be processed.  You will find at the bottom of any newsletter we send out an "unsubscribe" button to click for immediate removal from our email newsletter list

 


For further questions or comments, please contact us at:

info@bumblebeepress.com Monday – Friday 10:00am-5:00pm EST.

 

Bumblebee Press, Inc.

PO Box 5508

Atlanta, GA 31107

 


By using bumblebeepress.com or by purchasing products from Bumblebee Press, you agree to the collection and use of information as set forth in this privacy policy. Bumblebee Press may update this policy at any time. If and when this policy is updated, all changes will be posted on this page so that you are always aware of what information is collected and how it is used.